Retailers share a common goal: to earn more revenue. Product bundling is a superb way to do that without developing new products or hosting in-store experiences that require an upfront cost.
Oddly enough, curated product bundles can seem like a deal to consumers even when they aren’t saving them any money. They help the customer feel like they’ve got a great deal while boosting the average order value.
As with most other sales tactics, there’s an art to bundling products successfully. Here’s what you need to know about retail product bundling, with examples and ideas to increase cart sizes.
What is product bundling?
Product bundling is a strategy for creating and selling a curated collection of items. A retailer can group complementary products in a bundle to be purchased together, like a printer and ink cartridges, or offer a discounted price for bundle add-ons.
The goal of product bundling is to capture both casual browsers and eager-to-buy shoppers while also increasing basket size.
Types of product bundling
Pure bundling
A pure bundle contains items sold exclusively in that bundle. For example, the Voduz Hair Spectrum 4 in 1 Curling Tong is sold with detachable barrels you can only get when you purchase the set.
Mixed bundling
This type of bundling works by combining products sold separately at a reduced price. A good example is Kylie Cosmetics lip kits. These kits consist of a lip liner and lipstick, each of which can be purchased separately, but they are bundled together for convenience (and because they’re complementary products).
Price bundling
Bundle pricing is offered at a discount or with an added value. In this format, the retailer chooses a few specific items that must be bought together to obtain the discount. Sometimes, the bundle is offered as a general discount when purchasing multiple items, like buy-one-get-one (BOGO) discounts.
By offering a bundle discount on the total price or adding a perceived value (like a “free” item), the customer feels they got a good deal—even though they’ve likely spent more than they planned.
Cross-sell bundling
Cross-sell bundles involve promoting related products adjacent to other products in a similar group. In physical retail, this is similar to the concept of cross-merchandising.
With its sophisticated algorithms, Amazon suggests bundles of products that appeal to customers based on past purchases. It may suggest a product bundle if a customer bought an ebook reader in the past that includes a subscription to a digital book library, for example.
Upsell bundling
Upsells involve persuading the customer to upgrade. For instance, if someone is interested in a line of synthetic makeup brushes, you could upsell a brush collection that includes the original product they were interested in and a travel case and brush cleaning solution.
Product bundling examples
How you choose to put together a bundle will depend on your goals and individual products, but remember that product bundling methods seem limited only by a retailer’s creativity.
Related products bundle
Some products work best when combined with others. That’s not to say that the items within a bundle should be exclusive to the bundle.
Escalade Sports, for example, has a portable pickleball kit with a net, two paddles, two balls, a carrying case, and a “how to play” guide. Customers can get the full setup and start playing instantly, without buying each item individually.
That said, customers can still buy each item separately (albeit at a higher price). If someone loses a ball or chips their paddle, they can buy a replacement without repurchasing the entire bundle.
Gift bundles
One way to meet customer needs during the holidays is to take a gift-giving approach to product bundles, which makes it easy for shoppers to find and purchase a done-for-you gift.
Flower delivery service LVLY uses this approach. The gift section on its website features multiple product bundles at many price ranges, whether customers are shopping for an anniversary, birthday, or Christmas gift.
Gift bundles also merchandise the items together for in-store displays. Hands-on associates can make smart recommendations for shoppers to get in and out of the store quickly.
Subscription boxes
Subscription boxes are product bundles in their own right—and they’re not just for ecommerce retailers. Many brick-and-mortar retailers have begun their subscription box services.
WineCollective is just one example of a brick-and-mortar shop that has capitalized on an opportunity for product education and curation with subscription boxes. After noticing several in-store shoppers struggling to purchase the right bottle of wine, they took the difficult decision-making out of the shopping process with curated wine bundles.
Build your own bundles
Some retailers have experimented with a mix-and-match bundling tactic, allowing shoppers to create their collection of goods.
This may seem counterintuitive to building product awareness, but you can still encourage product discovery by allowing customers to choose from a set group of products, limiting their choices to the items you want to promote.
This tactic isn’t limited to online retailers, either. A retail store owner could take a similar approach by hosting a build-your-own gift bundle event or allowing in-store associates to help shoppers build their bundles, with in-store gift wrapping available.
Buy-one-get-one bundles
HiSmile, a retailer that sells teeth whitening products, sells flavored toothpaste on its online store. New customers might not know which flavor they like best, so it introduced a bundle that contains over 10 different toothpaste flavors to give potential customers a chance to try each one and discover their favorite.
The product bundling strategy has proved fruitful for HiSmile. Now, over 80% of orders are bundled products, which has increased the retailer’s average cart size by 4x.
Inventory clearance bundling
Product bundling doesn’t have to be customer-driven. Sometimes, you’ll have dead stock to squeeze revenue through bundling.
A clothing retailer could bundle three slow-moving items, like sandals and sunglasses, with a popular item, like a dress, and offer the bundle at a lower price. This could encourage customers to save money and buy the bundle.
Similarly, a food retailer might want to bundle products nearing their expiration date. For example, customers could get a “meal deal” bundle that includes the sandwich, drink, and snack for a discounted price.
How to create product bundles
- Understand your audience
- Decide which products to bundle
- Calculate the bundle price
- Name your product bundle
- Build the bundle in your POS
1. Understand your audience
You can’t just group items and sell them as a package—your must carefully curate your selection to sell product bundles in your retail store. It all starts with a solid understanding of whom you’re selling to.
A complete view of your customer, inventory, and sales data can show you the items customers already tend to buy together, and what they want from future bundles. This is possible by unifying your data into a centralized platform like Shopify.
For example, when brainstorming product bundle ideas, you can use Shopify to:
- Read customer feedback surveys
- Monitor which products customers click in marketing emails
- Reference notes created by retail associates off the back of in-store conversations
- Track inventory commonly purchased together both online and offline
elph ceramics is one retailer that turned to Shopify POS to unify customer and inventory data across store locations and its ecommerce website.
“Before unifying our online and physical stores with Shopify, capturing customer data was a challenge,” explains Sophie Rankine, co-founder of elph ceramics. “Now, we can collect our customers' contact information in a way that feels authentic and create profiles in just a few clicks at checkout.”
These unified customer profiles give elph ceramics extra insight into who their customers are and what they want from the brand, which has helped increase the retailer’s retention rate by 30%.
2. Decide which products to bundle
The products you choose to bundle will be determined by the bundle type you choose to accomplish your goal.
Let’s look at how to choose bundled products:
- The buy-more-save-more bundle is typically applied to your entire online store or select product lines you carry. This bundling technique is particularly useful for driving sales of stagnant inventory. Most often, you will choose the items for this bundle based on your slowest-moving inventory category.
- Quantity discount bundles are intended to sell multiples of the same product. Here, you choose which replenishable items you want to promote. You could pick the replenishable items based on bestsellers to increase AOV. You could also experiment with seeing if quantity discounts help move stagnant replenishables.
- Leverage data. Because pre-packaged kits are most effective for products that are complementary or meant to be used together, select items that your POS data tells you are commonly bought together. For instance, if you have a history of customers purchasing socks with shoe purchases, that’s a solid indicator that you can sell a bundle.
Don’t overdo it with the bundling strategy. Pick one or two approaches and lean into those to ensure you’re not overwhelming your customers.
If you’re still unsure where to start, analyze your stock-to-sales ratio to discover which products or categories stagnate. Calculate a SKU or category's contribution to your total unit inventory and compare that to its contribution to your total unit sales.
📌 Pro tip: Shopify POS creates these inventory management reports for you. The ABC analysis report, in particular, shows which products generate the most (and least) revenue for your brand across every sales channel you’re using.
3. Calculate the bundle price
Calculating your bundle’s pricing can be straightforward if you’re not offering discounts.
To calculate the bundle price, you first need to know your gross margin on each product in the bundle. To calculate the gross margin dollars of a product, subtract the cost of goods sold (COGS) from the retail price.
Once you know your cost baseline, you can choose a discount that works for your brand (if you’re offering one). A few rules of thumb for discounting:
- For brands with average margins of 50% or higher, shave 10% to 20% off the subtotal.
- For businesses where average margins are 50% or less, a discount rate between 5% to 10% typically will suffice.
It’s also worth testing your pricing strategy over time to see what performs best. Is your conversion rate higher when promoting a percentage off instead of a cash discount?
4. Name your product bundle
Naming your bundle impacts how you draw attention to your new offering.
An excellent naming best practice is to call the bundle based on the benefit it provides a customer. For instance, Manscaped’s skincare bundles are all named for what they do. The men’s shaving kit bundle is called the “Ultra Smooth Package”.
Calling attention to the overall benefit of the bundle tells customers from the get-go why they should purchase all of these products together rather than just one of them.
You could also give your bundle a descriptive name that helps the customer recognize the use case. Jones Road Beauty, for example, has a product bundle named “The Beach Vacation Kit”, which includes cosmetics that help the customer get a sun-inspired holiday look.
5. Build the bundle in your POS system
Long checkout lines deter people from buying. Instead of having retail associates manually add products to the cart and type in a discount code, use the Shopify Bundles app to let your team ring up orders in a few clicks.
The app lets you create product bundles that customers can buy in-store or through your online store. You predetermine the price (including any applicable discount), and inventory quantities are automatically updated in real-time whenever you sell a product that’s part of a bundle.
How to sell product bundles in retail
Many techniques help companies sell product bundles, but let’s take a look at some of the best practices retailers have developed over the years.
Display the bundle discount prominently
If your bundle is intended to offer a discount or value-add, it’s important to display that information prominently on your product page and within your marketing efforts. Making the discount a key part of the bundle reminds shoppers they’re getting a deal.
Retail signage should sit alongside bundled or bundle-able products, so customers recognize the deal. You should train your sales associates to mention the bundle as an option whenever a customer is looking at one of the individual items.
Use your bundles for gift guides
Retail store owners can spotlight gift bundle displays by their registers with shoppable displays, so customers can grab everything they need in one swoop. For example, if someone pops in during the holiday season, you could position discounted bestseller product bundles beside the checkout line to encourage impulse buys.
You could also create a gift guide landing page on your online store, which you can then promote via email, social media, and in-app. This helps raise awareness of your bundles across multiple sales channels.
Upsell your product bundles at checkout
Offering a bundle at checkout can help a customer pull the trigger on multiple items. It’s also a smart move for ecommerce stores to increase profit margins and optimize their shopping cart experience.
At a brick-and-mortar, this retail activation might mean the sales associate mentioning that if the customer adds one more item to their purchase, they get 15% off everything. Online, it can be presented as messaging during the checkout flow.
Product bundling benefits
Product bundling is a win-win for both retailers and consumers. Let’s look at why it’s become such a popular tactic amongst retail and ecommerce businesses.
Boost sales
Bundling items grows sales by helping increase the perceived value of products in your customer's eyes.
Harvard Business School’s Vineet Kumar detailed the power of product bundling in a case study of video game console retailer Nintendo. Other retailers known for increasing their sales and AOV from bundling include:
- Intimacy lubricant brand Coconu saw a 20% increase in AOV since implementing bundles.
- DTC dog food brand Maev’s bundles resulted in a 15% increase in AOV and a 20% jump in units per transaction.
Encouraging shoppers to purchase more items typically leads to a higher transaction amount, which is an efficient way to boost revenue. Bundling also reduces marketing and distribution costs, since customers discover products more easily and order all of them at once.
Pricing opacity
While bundling can mean discounts, it can also be used to build upsells into a package, thus blurring the focus around the price of individual items.
For example, when you purchase a new smartphone, you also receive a charger in the box. The charger isn’t free, of course—the manufacturer builds the cost into the phone’s final ticket price. Phone retailers know if customers had to purchase a charger separately, many wouldn’t.
If you find that customers are often put off at the thought of having to purchase yet another small item to complete their set or experience, consider bundling those items to remove that obstacle to purchase.
Increase product awareness
Product bundling gives customers the chance to try a product they wouldn’t have typically purchased as a standalone item.
For one example of this, we can look to LoveSeen, a false lashes retailer. It sells a starter kit bundle that includes lashes, lash glue, and tweezers.
Most people don’t try lash tweezers because they’re not entirely necessary to apply lashes. However, when included in the product bundle, customers can see how easily lash tweezers make the application process easier. They may even discover that they would purchase another pair individually in the future.
Sell excess or slow-moving inventory
Bundling slow-moving inventory with popular products can help move stagnant items. When you bundle a more stagnant product with a popular one, you create a new product offering, which helps freshen up your surplus or overstocked inventory.
Say, for example, that you’re running a home furnishing store that’s invested $5,000 into a new collection of bathroom towels, but you’re struggling to sell them. The price is too high—you bought them for $5 per unit, but customer feedback shows they’re only willing to pay $6.
Instead of admitting defeat and losing money by selling the towels at cost, incorporate them into a bundle. You could pair the towels with a best-selling bath mat, toothbrush holder, and towel rail to give customers an all-in-one bathroom setup.
Boost customer loyalty
While it may surprise you, offering product bundles can also help boost customer loyalty. The reason is that bundles give buyers the chance to try multiple products at once, which means more opportunities for them to find items they love (and then buy them over and over again).
Create product bundles for your store today
Product bundles are a great way to increase your products' perceived value and improve your store's customer experience. Use them for gift-giving occasions, dead stock, product awareness, and other creative ways to drive more in-store sales and improve your marketing strategy.
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Product bundling FAQ
What is a bundling strategy?
A bundling strategy combines multiple products in a single bundle. Customers can buy each item together, often at a discounted price compared to buying each item separately.
What are two types of bundling?
Mixed product bundling lets customers buy multiple products at a lower price compared to separately. With pure bundles, items included can only be purchased through the bundle.
What is an example of a bundled product?
Kylie Jenner’s “lip kits” are an example of bundled products. Shoppers can get a matching lip liner and lipstick in the bundle without buying each one individually.
What is bundling?
Bundling is where retailers sell multiple products within the same package, often for a lower price. For example, a sneaker brand might sell trainers for $125 and a cleaning solution for $8 for a bundled price of $129.
How do you bundle products together?
- Upsell complementary products
- Cross-sell related items
- Offer “build your own” bundles
- Bundle items bought as gifts
- Build a subscription box bundle
- Offer buy one, get one free bundles